Welcome to L&L (Lush and Luxury), website We ask that you abide by the following terms and conditions, along with any other terms and conditions that my appear on this Site from time-to-time (collectively, the Conditions). Your use of the Site constitues your agreement with the Conditions and we reserve the right to change these at any time. We reserve the right to make any changes to this Site and our Terms and conditions. Any changes made will be posted here. You agree to check this section periodically to be aware of any changes and your continued use of this Site shall be considered your agreement to any modifications to our Terms and Conditions. ACCESSING, BROWSING OR OTHERWISE USING THIS SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

Shipping time frames and terms:

All goods processed through this Site will be shipped via a courier service (of our choice) and not under any circumstances with the postal services here in Switzerland neither in South Africa or any other country. Shipments may take as long as expected, between 7 days and upto 6 weeks depending on the purchase and the extent of our search to proccur said purchase. Should you require a specific luxury item which cost and insurance may be higher than is covered by any insurance (be it us or the courier service) you will have to be patient regarding delivery as we will have to deliver said item personally to prevent any and all damages and to insure receipt of the goods in question. All goods shipped will also be trackable on our site.


Items which have been incorrectly ordered or items such as underware (All undergarments including socks and tights) cannot be returned as these are hygenic items and therefore are not covered. Also any incorrect sizes ordered are excluded from returns. If you place an order with us and the item you have chosen and confirmed before shipping, we will not refund these as the items must be confirmed by you the buyer. We will only return items that have been purchased, by us for you, if the seller also includes a return policy.

Payment Terms:

We only accept payment forms as stated on our website, and all payments must be made before the item/s will be purchased and shipped. The form of payment is both for your and our security.

We reserve the right to refuse any order you place with us. We may in our sole discretion, limit or cancel quantities purchased per person, household or per order. These restrictions may include orders placed by or under the same customer account, and/ or orders that use the same billing or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting via e-mail, and / or billing address/ phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be made by dealers, resellers or distributors.

You agree to provide current, accurate and complete purchase and account information for all purchases we make on your behalf.

Errors, Inaccurracies and Omissions:

Occasionally there may be information on our Site or Service that contains typographical errors, inaccuracies or omissions relating to services, product shipping charges, transit times and availablility. We reserve the right to correct any errors, inaccurarracies and omissions, and to change or undate information or cancel orders if any information in the Service or any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify any information in the Service or any related Website, including without limitation, pricing information, except as required by law.No specified update or refresh date applied in the service or on any related websitehas been modified or undated.

Disclaimer of Warrenties, Limitation of Liablity:

We do not guarantee, represent or warrent that your use of our service will be uninterrupted, timely, secure or error free.

We do not warrant that the results that may be obtained from the use of our service will be accurate or reliable.

You expressly agree that the use of, or inability to use the service, is at your sole risk. The service and all the products and services delivered to you through the service are (except as expressly stated by us) provided *as is* and *as available* for your use, without any representation, warranties or conditions of any kind, either expressed or implied, including all implied warranties or conditions of merchantablity, merchantable quality, fitness for a particular purposes, durability, title and non-infrindgment.

Delivery Terms:

Please refer to Shipping Terms.

Product Information:

All products ordered will be subject to the wishes of the client. Also we cannot guarantee that all products can be purchased within our country (Switzerland) and therefore we may have to go beyond the Swiss boarders to find said product. Items will only be order at the wishes of our clients. Again we accept no liability for any incorrect product discribtions.

Liability Limitations:

The risk will be carried by the courier service, as an insurance fee will be included in every delivery. Once the ordered items have left our facilities we will no longer be liable for said items.


The use of our services if you are under the age of 18 will only be permitted with the consent of a parent and/or guardian.